To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please contact us!

What types of products does Home Bliss Treasures sell?

Home Bliss Treasures sells unique and enchanting products that bring joy and charm to everyday life. Our store offers a wide range of whimsical and artistic items, from the 3D Library Bookshelf Ceramic Mug to the 10-Piece Acrylic Icicle Ornaments.

 What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please note that certain items, such as perishable goods, custom products, and personal care goods, are non-returnable. For more details, please refer to our Refund Policy.

Which currency will I be charged in?

We process all orders in USD store currency. 

How can I pay for my order?

We accept the following payment cards: Visa, Mastercard, Discover. We also accept PayPal payments.

Is Checkout on this site safe and secure?

Of Course! Our store is certified Level 1 PCI DSS compliant and meets all 6 categories of PCI standards.

We use the most up to date security systems and encryption software to ensure your personal details such as name, address and bank details are kept safe and secure.

How long does shipping take?

At Home Bliss Treasures, we offer different shipping methods:

  • Standard Shipping: Estimated delivery within 7-15 business days.
  • Express Shipping: Estimated delivery within 3-7 business days.
  • International Shipping: Estimated delivery varies by destination and shipping method.

This doesn’t include our 1–3-day processing time.

Please note that delivery times may vary due to factors beyond our control, such as weather conditions and carrier delays. For more information, please refer to our Shipping Policy.

Do you offer international shipping?

Yes, we offer international shipping. However, please be aware that customs duties, taxes, and import fees may apply to international orders. These fees are the responsibility of the recipient and are not included in the purchase price or shipping cost. For more information, please refer to our Shipping Policy.

How can I track my order?

You can track the status of your order by using the provided tracking number. If you have any questions or encounter issues with tracking, please contact our customer support team at homeblisstreasures@gmail.com.

What should I do if my order is lost or damaged?

In the rare event that your order is lost or arrives damaged, please notify us within 5 days of receiving your order. We will work with you to resolve the issue and arrange for a replacement or refund as necessary. For more information, please refer to our Shipping Policy.

If I enter my email address will you sell my information?

We do not sell our customers information. Emails are strictly for follow-up, also to send newsletters of our promotions and coupons for discounts if you signed up to receive our Newsletter.

Will I be charged for customs and taxes?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. 

For further details of charges, please contact your local customs office.

What if I provided wrong address?

We provide a 1-hour grace period to inform us of the necessary corrections. It is the responsibility of the buyer to enter the shipping address correctly. We do our best to speed up processing and shipping times, therefore there is a very small-time gap to change the address of your order. If you decide to change your shipping address, please write to us at homeblisstreasures.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.

If it's too late for our team to make changes on your order, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address/provide you with a full refund.

How can I contact Home Bliss Treasures?

If you have any further questions or concerns, you can contact us at:

Email: homeblisstreasures@gmail.com

Telephone: 242-808-0209

Physical address: Freeport, Bahamas

Refund Policy

We have a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please note that certain items, such as perishable goods, custom products, and personal care goods, are non-returnable. If you need to initiate a return, please contact us at homeblisstreasures@gmail.com.

Shipping Policy

1. Shipping Methods and Timeframes
At Home Bliss Treasures, we offer the following shipping methods:
- Standard Shipping: Estimated delivery within 7-15 business days.
- Express Shipping: Estimated delivery within 3-7 business days.
- International Shipping: Estimated delivery varies by destination and shipping method.
Please note that delivery times may vary due to factors beyond our control, such as weather conditions and carrier delays.

2. Shipping Rates
We cover the cost of shipping for all orders placed on our platform.

3. Order Processing Time
Orders are typically processed within 3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

4. Tracking Your Order
You can track the status of your order by using the provided tracking number. If you have any questions or encounter issues with tracking, please contact our customer support team at homeblisstreasures@gmail.com.

5. Shipping Restrictions
Please be aware that certain products may not be eligible for shipping to certain locations due to legal restrictions or logistical challenges. If you have any concerns about shipping to your specific location, please contact our customer support team for assistance.

6. International Shipping
For international orders, customs duties, taxes, and import fees may apply. These fees are the responsibility of the recipient and are not included in the purchase price or shipping cost. Please check with your local customs office for information on applicable fees.

7. Lost or Damaged Shipments
In the rare event that your order is lost or arrives damaged, please notify us within 5 days of receiving your order. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.

8. Returns and Refunds
For information on returns and refunds, please refer to our Refund Policy.

9. Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer support team at homeblisstreasures@gmail.com.

10. Changes to this Policy
We reserve the right to make changes to our shipping policy at any time. Any updates or revisions will be posted on this page with the last updated date.